All artworks are handmade to order in our studio so we ask that purchases are carefully considered and not casually bought with the prospect of return in mind.
If you would like to return or exchange your artwork you must inform us within 14 days of receiving it.
EU customers have applicable rules set by EU regulations.
Changes and returns are accepted proving the artwork has not been damaged and returned packaged as instructed.
Once we confirm the good condition, you will be refunded minus initial delivery cost (and return cost if applicable).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your payment card and should reach you within 7 days.
To return your artwork please get in touch with us to make suitable arrangements photo@richardheeps.co.uk.
We want you to enjoy your online art shopping experience and we are here for any questions or feedback.
